Thank You for your Purchase
Please be advised that if you opt to make payment via Direct Bank Transfer, kindly follow the steps outlined below.
To complete the bank transfer, please use the following bank account details:
Bank: Commonwealth Bank
Account name: Rootlab
Account Number: 41308753
Reference: Your Order Number
Please ensure you include the provided reference (your Order Number) in the transaction description to ensure proper identification of your payment.
Alternatively, you can make an instant payment using our Pay ID. There are two options available for Pay ID:
1. ABN Pay ID: Enter our Australian Business Number (ABN) 18298373515 and confirm that the business name displayed is ROOTLAB.
2. Email Pay ID: You can also pay us using our email address email@example.com as the Pay ID. Enter our email address as the Pay ID during the payment process.
We kindly request you to send us a screenshot of your payment to firstname.lastname@example.org. This will help us validate your payment and initiate the order preparation process. Once the payment is confirmed, we will promptly dispatch your order.
We would like to inform you that the bank transfer option may take up to 24 hours for the payment to clear. On the other hand, using the ABN Pay ID or Email Pay ID options ensures instant payment processing.
If you have any further questions or require assistance, feel free to contact our customer support team. We appreciate your business and look forward to serving you.